Frequently Asked Questions
Everything you need to know about your MADMIA shopping experience.
How long will it take for my MADMIA order to arrive?
Standard shipping typically takes 3-7 business days within the country. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure tags are still attached to qualify for a full refund or store credit.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between different styles and collections.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How should I care for my MADMIA garments?
To maintain the quality of your items, we recommend following the specific care instructions on the inner label. Generally, a cold machine wash and air drying will help preserve the fabric and color.