Returns & Exchanges
At MADMIA, we want you to love your colorful socks and accessories; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your unworn items with all original MADMIA tags and packaging included to ensure the product remains in resellable condition.
Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized postal service location.
Quality Check & Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing